Payment method not only credit card

[pixelhexe]

Hi,

everything is fine for me with that component - except of the following: PayPal only accepts payment with credit card for subscriptions. I need also bank transfer method - if subscribers have no credit card in their PayPal account.

Thank you for your answer!

[Michael]

Hi,

You need to log in to your PayPal account and set your profile to allow the payment methods that you wish to accept.

~ Best regards

[pixelhexe]

Hi Michael,

of course I thought so too - but it isn't. With the nice membership component, only credit card payment is accepted from PayPal (at least in my German section). At least when I want to force the buyer to use a PayPal account. That means, as a buyer I need to have credit card information included in my PayPal account. This information (payment only with credit card) is given directly after clicking the PayPal-Button and redirect to PayPal-Site - even before login in the buyer account.

If you'll do a web research you'll find similar issues, e.g.
https://www.paypal-community.com/t5/Sub ... uage=en-gb

So I managed it with another method - without nice membership, but with the PayPal single payment method.

As I don't need to manage subscription periods for my purpose, but only one-time-payment, it's okay for me. But it would be fair if you would mention this limitation in your documentation.

All other features of the component are very good and user-friendly!

So keep on the good work.

[Michael]

Hi Pixelhexe,

Thanks for the information. I was a little confused at first. This is because, PayPal uses the buyer's PayPal account to manage the subscriptions. But after reading the posts at the link you provided, I understand now that PayPal wants users to have a credit card associated with their PayPal account.

Yours is the first report regarding this issue. So, I am glad that you brought it to my attention. I will look into it further.

~ Thanks again!

[combuschtel]

dear michael,
i recently purchased nice membership and i am nearly ready to go. i tested my subscription file and the button correctly redirects to pay pal site. now i got the same problem like "pixelhexe" in this thread. i don´t want that my customers (germany) have to use any credit card with their paypal account. is there any simple solution for this problem or maybe an update to the component of nice memberships? i like this extension very much, but now this little paypal issue is killing me a bit :/

best regards
bastian

[jamesSBT]

Hey Bastian,
Nice Memberships uses Paypal subscription payments exclusively. Paypal subscription payments require that the user have a Paypal account and pay with that account.

All the best.

[combuschtel]

Hey Michael. Sure i know. This is the point. I want my users to have a paypal account. But in my case i make a test subscription from my website, then being prompted to log in to paypal. Everything works fine to that point but then paypal always asking for a credit card. This is a feature that i usually not have when i am using paypal and i wish this method also not for my customers. I have opencart as a shop system on my website an there is paypal working as it should be. Login to paypal an pay without credit card usage. I hope you understand what i am meaning and wish that there is a possibility to get around this issue. Best regards bastian

[Michael]

Hi Bastian,

I understand now.

but then paypal always asking for a credit card.

That is not normal. The Nice Memberships does not have any control over PayPal's request for a credit card. Maybe, PayPal has a new policy on account validation. I am not sure. Or, it could be one of your seller's PayPal account profile settings. You may want to ask PayPal about this issue.

Is your PayPal seller's account a Premier or Business account?

~ Best regards

[combuschtel]

hi michael,

first, thanks for your perfect support.
my paypal account where nice membership is directed to is "business". i think the issue is the kind nice membership is transfering data to paypal. because it handles just like what it is, as a "subscription" seen on my screenshot (sorry for german language) red underlined is the sentence that says subscriptions only can be paid with a paypal account and credit card. in that case we are talking about multiple direct debits controlled by the setup of nice memberships and not one single payment. in case of one single payment (maybe ebay, amazon....) i never been asked for a credit card. so, i think this is the jumping point, isn´t it michael? if it is so, is there a possibility to make paypal buttons (maybe about "nice paypal buttons") that can be integrated with my "nice membership" subscription extension, so customers expiries can be automatically controlled? and this paypal buttons are defined as a one single payment case, so maybe the customer will not beeing asked to use a credit card (because this would be no subscription).

best regards
bastian

[combuschtel]

Hey Michael,
i will try to contact PayPal, if there could be a solution that my customers don´t have to use a credit card with their PayPal accounts. The request that comes with the nice membership button that redirects to the PayPal-site forces PayPal (germany) to handle it with credit card usage!
Ok, when they tell me, that i have no chance to get around the credit card issue nice membership is going useless for me and i have to look for an other solution. then my next question to you would be if we can make a deal. i don´t want my money back, instead i think about to solve the problem with nice membership buttons. but before i do that, i contact PayPal and would contact you again Michael.

regards
Bastian Reffke

[Michael]

Hi Bastian,

Sorry, I don't know German yet. So, my communications will have to be in English.

It sounds like paypal handles German subscription payments differently than payments in the US.

Nice PayPal relies on PayPal's IPN messages to trigger the expiration process. PayPal sends an expiration IPN message to the Nice Memberships extension. Then Nice Memberships expires the users memberships. The expiration IPN message is part of the PayPal subscription payment system. Other types of PayPal payments do not provide expiration IPN messages. This means that to use another payment type, the Nice Memberships would need some heavy modifications.

I do have a version of the Nice Memberships that excepts off-line payments (checks, cash, etc.). The admin has to manually enter the payments. However, the version is a prototype and not ready for distribution. It does not have the proper expiration functionality to handle off-line payments. I don't think the new version will be ready for 6 months, maybe longer.

~ Best regards

[combuschtel]

hi michael,

i did a payment to my paypal-account so that there is a positive balance. after my telephone call with paypal, i suggested, that it maybe 0 Euro money on account was the reason, that nice membership always requests an additional credit card to the paypal account. but it wasn´t. it really seems, that this is a special german paypal issue to make subscription payments safer.
now its the question, what to do. the version you are working on, nice membership with manual control, would be really interesting for us. but therefor we have to wait. i have to contact my client, he will have have to decide if he wants this nice membership version with the credit card issue or not. if he is deciding against it, nice membership would be usueless for us and i have to ask you for another deal or the possibility to get money back. last one, i would gladly avoid because i love your products and support.

best greetings
bastian

[Michael]

Hi Bastian,

Thanks for the feedback. Let me know how it goes with your client.

~ All the best

[combuschtel]

Hey Michael,

i spoke with my client and we came to the solution, that the additional usage of an credit card is not what we want. we don´t catch the customer group with that feature. after a quick research we have the opinion that we really need an offline payment method and to have manual control to create and delete (membership-)users.
so i regret, that "nice memberships" doesn´t fits our needs completely.
now, i would ask you for the possibility to your offered money back guarantee.

sorry for that michael, but in this case i see no other solution.
best regards
Bastian

[Michael]

Hi Bastian,

No problem. Please send me your PayPal transaction id for the purchase through our site's contact form. Then I will be able to credit the correct account.

~ Best regards